News & Current Events

Annual Client Satisfaction Results Highlights

Percentage of respondents indicating that they agreed or strongly agreed with the following statements:
94% are learning more about my health and how to manage my wellness.
94% are treated with courtesy and respect
100% are helped to explore healthy ways to deal with challenges.

What have we learned?
Community Integration Specialists are extremely busy, assisting many consumers with complex needs, working very hard to be on time for appointments and returning phone calls.
Community Integration Specialists are well trained, are trusted, but changes with an individual CIS can be frustrating.
Housing Services are excellent, though having more choices for safe, healthy, and accessible apartments are indicated.

For additional information, please contact Ray Benjamin, Director of Community Services, 795-6067×103, rbenjamin@commonties.org